Restaurant Complaints

Applebee’s International, Inc., is an American company which develops, franchises, and operates the Applebee's Neighborhood Grill and Bar restaurant chain.

Arby's Restaurant Group, Inc. is the second largest quick-service sandwich chain in the U.S. in terms of units with more than 3,300 restaurants system wide and third in terms of revenue.

Roark Capital Group acquired the company in July 2011 and owns 81.5% of the company, with The Wendy's Company owning the other 18.5%. In addition to its classic Roast Beef and Beef 'n Cheddar sandwiches, Arby's products also include deli-style Market Fresh line of sandwiches, Curly Fries and Jamocha Shakes.

Auntie Anne's, based in Lancaster, Pennsylvania, is an American chain of pretzel shops founded by Anne Beiler and her husband, Jonas, in 1988. Auntie Anne's serves products such as pretzels, dips, and beverages. They also offer Pretzels & More Homemade Baking Mix. The chain has more than 1,500 locations around the world, in malls, outlet centers, and Walmarts, as well as non-traditional spaces including universities, airports, travel plazas, amusement parks, and military bases.

Baskin-Robbins is the world's largest chain of ice cream specialty shops and is based in Canton, Massachusetts. It was founded in 1945 by Burt Baskin and Irv Robbins in Glendale, California.

Bob Evans Restaurants is an American national chain of restaurants operated by Bob Evans Farms, Inc., a food service, processing, and retail company based in New Albany, Ohio. The company is named after its founder, Bob Evans. Its food processing and retail enterprise products are manufactured and sold under the Bob Evans and Owens Country Sausage brand names.

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, Mexico, The Philippines, and United Arab Emirates which specializes in chicken wings and sauces.

Burger King is an American global chain of hamburger fast food restaurants, headquartered in the unincorporated area of Miami-Dade County, Florida. The company was founded in 1953 as Insta-Burger King, a Jacksonville, Florida-based restaurant chain. After Insta-Burger King ran into financial difficulties in 1954, its two Miami-based franchisees David Edgerton and James McLamore purchased the company and renamed it as Burger King. Over the next half century, the company would change hands four times, with its third set of owners, a partnership of TPG Capital, Bain Capital, and Goldman Sachs Capital Partners, taking it public in 2002. In late 2010, 3G Capital of Brazil acquired a majority stake in the company, in a deal valued at US$3.26 billion. The new owners promptly initiated a restructuring of the company to reverse its fortunes. 3G, along with partner Berkshire Hathaway, eventually merged the company with the Canadian-based doughnut chain Tim Hortons, under the auspices of a new Canadian-based parent company named Restaurant Brands International.

Carl's Jr. is an American-based fast food restaurant chain operated by CKE Restaurants Holdings, Inc., with locations primarily in the Western and Southwestern United States.

Chester's International, based in Birmingham, Alabama, is a fried chicken quick-service restaurant in the United States.W.O. Giles founded Chester's in October 1965 and adopted Chester the Chicken as the emerging foodservice company's mascot, named for the Chester Goode character on Gunsmoke, a favorite TV show of Giles'. In late 2012, the company moved its headquarters to the Birmingham suburb of Mountain Brook, Alabama.

Chick-fil-A is an American fast food restaurant chain headquartered in the Atlanta suburb of College Park, Georgia, specializing in chicken sandwiches. Founded in May 1946, it has more than 2,000 restaurants, mainly in the southeastern United States.

Chili's Grill & Bar is an American casual dining restaurant chain that features Tex-Mex-style cuisine. The company was founded by Larry Lavine in Texas in 1975 and is currently owned and operated by Brinker International.

Chipotle Mexican Grill, Inc. is an American chain of fast casual restaurants in the United States, United Kingdom, Canada, Germany, and France, specializing in tacos and burritos. Its name derives from chipotle, the Nahuatl name for a smoked and dried jalapeño chili pepper. The company currently trades on the New York Stock Exchange under the ticker symbol CMG.

Church's Chicken is a U.S.-based chain of fast food restaurants specializing in fried chicken, also trading outside North America and Asia as Texas Chicken. The chain was founded as Church's Fried Chicken To Go by George W. Church, Sr., on April 17, 1952, in San Antonio, Texas, across the street from The Alamo. The company, with its headquarters in Sandy Springs, Georgia, is the fourth-largest chicken restaurant chain behind KFC, Chick-fil-A, and former sister chain Popeyes Louisiana Kitchen.

Dairy Queen, often abbreviated DQ, is a chain of soft serve ice cream and fast food restaurants owned by International Dairy Queen, Inc, a subsidiary of Berkshire Hathaway. International Dairy Queen, Inc. also owns Orange Julius and Karmelkorn.

Denny's is a full-service pancake housefast casual family restaurant chain. It operates over 1,600 restaurants in the United States, Canada, Dominican Republic, El Salvador, Curaçao, Costa Rica, Venezuela, Honduras, Japan, Mexico, New Zealand, Qatar, and the United Arab Emirates.

Domino's Pizza Inc. is an American pizza restaurant chain and international franchise pizza delivery corporation headquartered at the Domino Farms Office Park in Ann Arbor Charter Township, Michigan, United States, near Ann Arbor, Michigan. Founded in the United States in 1960, Domino's is in 81 countries, making it the second-largest franchised pizza chain after Pizza Hut.

Dunkin' Donuts is an American global donut company and coffeehouse chain based in Canton, Massachusetts, in Greater Boston. It was founded in 1950 by William Rosenberg in Quincy, Massachusetts. Since its founding, the company has grown to become one of the largest coffee and baked goods chains in the world, with more than 12,000 restaurants in 36 countries. The chain's products include donuts, bagels, other baked goods, and a wide variety of hot and iced beverages.

Firehouse Subs is an American-based, fast casual food restaurant chain that specializes in hot subs. Founded in 1994 in Jacksonville, Florida, by former firefighter brothers Robin and Chris Sorensen, Firehouse Subs serves sandwiches with meats and cheeses, "steamed" hot and placed on a toasted sub roll. Locations offer a family-oriented atmosphere, with a firefighter theme that includes fire equipment throughout the store and a menu that features sandwiches with themed names. They offer hot sauces in a range of intensities. Pictures mounted on the walls highlight local firefighting history, as well as the founders' history of firefighting service.

Five Guys is an American fast casual restaurant chain focused on hamburgers, hot dogs, and French fries, with its headquarters in the Lorton community in unincorporated Fairfax County, Virginia. The first Five Guys restaurant opened in 1986 in Arlington County, Virginia, and between 1986 and 2001, the chain expanded to five locations scattered through the Washington, D.C. metro area.

Friendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by brothers Curtis Blake and S. Prestley Blake. Friendly's has 10,000 employees; John M. Maguire is the CEO. It offers 22 ice cream flavors.

Golden Corral is an American family-style restaurant chain serving breakfast, lunch and dinner, featuring a large all-you-can-eat buffet and grill offering numerous hot and cold dishes, a carving station and their Brass Bell Bakery. It is a privately held company headquartered in Raleigh, North Carolina, United States, with locations in forty-one states.

Hard Rock Cafe International, Inc. is a chain of theme restaurants founded in 1971 by Isaac Tigrett and Peter Morton in London. In 1979, the cafe began covering its walls with rock and roll memorabilia, a tradition which expanded to others in the chain. In 2007, Hard Rock was sold to the Seminole Tribe of Florida, and is headquartered in Orlando, Florida. As of December 2015, there were 191 Hard Rock locations in 59 countries, including 157 cafes, 22 hotels, and 11 casinos.

Hardee's Food Systems, Inc., is an American-based fast-food restaurant chain operated by CKE Restaurants Holdings, Inc. with locations primarily in the Southern and Midwestern United States. The company has evolved through several corporate ownerships since its establishment in 1960 in North Carolina.

Hooters, Inc. is the trade name of two privately held American restaurant chains: Hooters of America, Incorporated, based in Atlanta, Georgia, and Hooters, Incorporated, based in Clearwater, Florida. The Hooters name is a double entendre referring to both its owl logo, a bird known for its "hooting" calls, and an American slang term for human breasts popularized by comedian Steve Martin on the hit comedy series Saturday Night Live.

Hunt Brothers Pizza is an American food chain located in convenience stores, gas stations, country markets, sports arenas, and schools. It has more than 7,000 locations in 29 states.

International House of Pancakes, stylized as its acronym, IHOP, is an American multinational pancake house/fast casual family restaurant chain that specializes in breakfast foods. It is owned by DineEquity, with 99% of the restaurants run by independent franchisees. While IHOP's focus is on breakfast foods such as pancakes, French toast, crepes, and omelettes, it also offers a menu of lunch and dinner items. The company has 1,650 locations in the United States, Canada and the Middle East. It is known for many of its locations being open 24 hours a day, 7 days a week. For locations that aren't open 24 hours, the franchise's minimum operating hours are Sunday through Thursday from 7 a.m. to 10 p.m., and Fridays and Saturdays from 7 a.m. to 12 midnight.

In-N-Out Burger is an American regional chain of fast food restaurants with locations primarily in the American Southwest and Pacific coast. Founded in Baldwin Park, California, in 1948 by Harry Snyder and his wife Esther Snyder. The chain is currently headquartered in Irvine, California and has slowly expanded outside Southern California into the rest of California, as well as into Arizona, Nevada, Utah, Texas, and Oregon. The current owner is Lynsi Snyder, the Snyders' only grandchild.

Jack in the Box is an American fast-food restaurant chain founded February 21, 1951, by Robert O. Peterson in San Diego, California, where it is headquartered. The chain has 2,200 locations, primarily serving the West Coast of the United States and selected large urban areas in the eastern portion of the US including Texas. Food items include a variety of hamburger and cheeseburger sandwiches along with selections of internationally themed foods such as tacos and egg rolls. The company also operates the Qdoba Mexican Grill chain.

Jamba Juice Company is a restaurant retailer headquartered in Frisco, Texas, with over 800 locations operating in 26 states, the Bahamas, Canada, the Philippines, Mexico, Taiwan and South Korea. There are approximately 287 company-owned locations and 517 franchise operated stores in the United States of America, in addition to the 45 international stores.

Jersey Mike's Subs is a submarine sandwich chain headquartered in Manasquan, New Jersey. The Jersey Mike's franchise has more than 1000 locations open and in development across the United States.

Jimmy John's Franchise, LLC is a franchised sandwich restaurant chain, specializing in delivery. Founded by Jimmy John Liautaud in 1983 and headquartered in Champaign, Illinois, in 30 years, the company has grown to more than 2,500 locations in 46 states. Jimmy John's has opened approximately 200 locations per year over the past three years. As of 2014, 98% of the locations are franchise-owned.

Jollibee Foods Corporation is a Filipino multinational chain of fast food restaurants headquartered in Pasig, Philippines. JFC is the owner of the popular fast food brand Jollibee, dubbed as Asia's answer to McDonald's in the fast food burger business.

Kentucky Fried Chicken is a fast food restaurant chain that specializes in fried chicken and is headquartered in Louisville, Kentucky, United States. It is the world's second largest restaurant chain after McDonald's, with almost 20,000 locations globally in 123 countries and territories as of December 2015. The company is a subsidiary of Yum! Brands, a restaurant company that also owns the Pizza Hut and Taco Bell chains.

Krispy Kreme Doughnuts, Inc. is an American global doughnut company and coffeehouse chain based in Winston-Salem, North Carolina. Krispy Kreme is to become a privately held company owned by JAB Beech, itself a private German investment firm. Krispy Kreme founder Vernon Rudolph bought a yeast-raised recipe from a New Orleans chef and in 1937 rented a building in what is now historic Old Salem in Winston-Salem, and began selling to local grocery stores.

Little Caesars is the third-largest pizza chain in the United States, behind Pizza Hut and Domino's Pizza. The Little Caesars headquarters is located in the Fox Theatre building in Downtown Detroit, Michigan. It operates franchises internationally, including Europe, Asia, the Middle East and Latin America.

Long John Silver's, Inc., is a United States-based fast-food restaurant. The name of the brand is borrowed from the novel Treasure Island by Robert Louis Stevenson, in which the pirate "Long John" Silver is one of the main characters. Formerly a division of Yum! Brands, Inc., the company was divested to a group of franchisees in 2011.

LongHorn Steakhouse is an American casual dining restaurant chain that is owned and operated by Darden Restaurants, Inc., headquartered in Orlando, Florida. As of 2015, LongHorn Steakhouse generated $1.5 billion in sales in its 480 locations.

McDonald's, or simply McD, is an American hamburger and fast food restaurant chain. It was founded in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald. In 1948, they reorganized their business as a hamburger stand, using production line principles. The first McDonald's franchise opened in Phoenix in 1953 using the arches logo. Businessman Ray Kroc joined the company as a franchise agent in 1955 and subsequently purchased the chain from the McDonald brothers. Based in Oak Brook, Illinois, McDonald's confirmed plans to move its global headquarters to Chicago by early 2018.

Olive Garden is an American casual dining restaurant chain specializing in Italian-American cuisine. It is a subsidiary of Darden Restaurants, Inc., which is headquartered in unincorporated Orange County, Florida, near Orlando. As of Jan 11, 2016, Olive Garden operates 844 locations globally and accounts for $3.8 billion of the $6.9 billion revenue of parent Darden.

Orange Julius is an American chain of fruit drink beverage stores. It has been in business since the late 1920s. The eponymous beverage is a mixture of ice, orange juice, sweetener, milk, powdered egg whites and vanilla flavoring.

Outback Steakhouse is an Australian-themed American casual dining restaurant chain, serving American cuisine, based in Tampa, Florida, with almost 1,000 locations in 23 countries throughout North and South America, Europe, Asia, and Australia. It was founded in February 1988 in Tampa by Bob Basham, Chris T. Sullivan, Trudy Cooper, and Tim Gannon, and it was owned and operated in the United States by OSI Restaurant Partners until it was acquired by Bloomin' Brands, and by other franchise and venture agreements internationally.

Canadian Outback restaurants began in 1996. In March 2009, Outback Steakhouse Canada abruptly closed all nine locations in the province of Ontario, citing poor economic conditions. However, the restaurant later opened a location in Niagara Falls; its Edmonton, Alberta, franchise remains in operation.

Panda Express is a fast casual restaurant chain which serves American Chinese cuisine. It is the largest Asian segment restaurant chain in the United States, where it was founded and is mainly located. Panda Express restaurants were traditionally located in shopping mall food courts, but the chain now operates units in many other environments and formats, including stand-alone restaurants, as well as universities, casinos, airports, military bases, amusement parks and other venues.

Panera Bread Company is an American chain of bakery-café fast casual restaurants in the United States and Canada. Its headquarters are in Sunset Hills, Missouri, a suburb of St. Louis, and operates as Saint Louis Bread Company in the St. Louis metropolitan area. Offerings include soups, salads, pasta, sandwiches, and bakery items.

Papa John's Pizza is an American restaurant company. It runs the third largest take-out and pizza delivery restaurant chain in the world, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville.

Papa Murphy's, a business based in Vancouver, Washington, United States, is a take-and-bake pizza company. It began in 1995 as the merger of two take-and-bake pizza companies: Papa Aldo's Pizza and Murphy's Pizza. The company and its franchisees operate more than 1,300 outlets in the United States and Canada. Papa Murphy's is the fifth-largest pizza chain in the United States.

Pizza Hut is an American restaurant chain and international franchise, known for its Italian-American cuisine menu including pizza and pasta, as well as side dishes and desserts. The company has over 15,000 locations worldwide as of 2015, and is a subsidiary of Yum! Brands, Inc., one of the world's largest restaurant companies.

Popeyes Louisiana Kitchen is an American multinational chain of fried chicken fast food restaurants founded in 1972 in New Orleans, Louisiana. Often referred to as Popeyes and sometimes as Popeyes Chicken & Biscuits or Popeyes Famous Fried Chicken & Biscuits, it was acquired by Sandy Springs, Georgia–based AFC Enterprises, originally America's Favorite Chicken Company, in 1993. According to a company press release dated June 29, 2007, Popeyes is the second-largest "quick-service chicken restaurant group, measured by number of units", with more than 2,500 restaurants in more than 40 states and the District of Columbia, Puerto Rico, and 31 countries worldwide including Bahrain, Canada, China, Costa Rica, the self-declared state of Northern Cyprus, Republic of Georgia, Germany, Guyana, Honduras, Hong Kong, Indonesia, Iraq, Agraba, Jamaica, Jordan, Kuwait, Malaysia, Mexico, Panama, Peru, Qatar, Saudi Arabia, Singapore, South Korea, Suriname, Trinidad, Turkey, Vietnam and United Arab Emirates. About thirty locations are company-owned, the rest franchised. As of January 2014, Popeyes has over 2,000 restaurants worldwide according to their website.

QIP Holder LLC is a franchised fast-food restaurant brand based in Denver, Colorado, which specializes in offering toasted submarine sandwiches. The restaurant chain was founded in 1981 by Jimmy Lambatos and sold to Rick and Richard Schaden in 1991, and grew to nearly 5,000 restaurants. As of the end of 2013, the chain had about 1,500 domestic locations and about 600 international locations. Quiznos is the second-largest submarine sandwich shop chain in North America, after Subway.

Red Lobster is an American casual dining restaurant chain headquartered in Orlando, Florida. The company has operations in Canada, Malaysia, Saudi Arabia, the United Arab Emirates, Qatar, Mexico, and Japan, in addition to the United States. As of February 24, 2013, the company had 705 locations worldwide. Golden Gate Capital has been Red Lobster's parent company since it was acquired from Darden Restaurants on July 28, 2014.

Ruby Tuesday Inc. is an American multinational foodservice retailer that owns, operates, and franchises Ruby Tuesday restaurants. The concept was started in 1972 by Samuel E. Beall, III.

Sonic Drive-In, more commonly known as Sonic, is an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma. As of August 31, 2016, 3,557 restaurants were in 45 U.S. states. In 2011, it was ranked 10th in QSR Magazine's rankings of the top 50 quick-service and fast-casual restaurant brands in the nation. Known for its use of carhops on roller skates, the company annually hosts a competition to determine the top skating carhop in its system. It also hosts, with Dr Pepper, an internal competition between drive-in employees.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks was founded in Seattle, Washington in 1971. Today it operates 23,768 locations worldwide, including 13,107 in the United States, 2,204 in China, 1,418 in Canada, 1,160 in Japan and 872 in South Korea .

Steak 'n Shake, is an American casual restaurant chain located primarily in the Midwestern and Southern United States with locations also in the Mid-Atlantic and Western United States, and Europe. Steak 'n Shake Operations, Inc., is headquartered in Indianapolis, Indiana. There are 544 locations, of which 417 are company-operated and 127 are franchised. Typical restaurant locations have sit-down, drive-thru and front-window service, resulting in a hybrid of fast-food to-go service and diner-style sit-down service. Many Steak 'n Shake restaurants are open 24 hours a day, seven days per week. The menu features primarily hamburgers and hand-dipped milkshakes, though other entrees, side items, and drinks are also available. There is no steak on the menu.

Subway IP Inc. is a privately held American fast food restaurant franchise that primarily sells submarine sandwiches and salads. It is owned and operated by Doctor's Associates Inc., doing business as Subway IP Inc. Subway is one of the fastest growing franchises in the world, with 44,852 restaurants in 112 countries and territories as of September 11, 2016. The United States alone has 26,646 outlets. It is the largest single-brand restaurant chain and the largest restaurant operator in the world.

The company is a unit of the Sentinel Capital Partners and TriArtisan Capital Partners, who purchased the company from Carlson Companies in May 2014. The name is asserted to stand for "Thank God It's Friday", although as of 2010 some television commercials for the chain have also made use of the alternative phrase, "Thank Goodness It's Friday." The chain is known for its appearance, with red-striped canopies, brass railings, Tiffany lamps, and frequent use of antiques as decor and their Long Island ice teas.

Taco Bell is an American chain of fast-food restaurants based in Irvine, California. A subsidiary of Yum! Brands, Inc., they serve a variety of Tex-Mex foods, including tacos, burritos, quesadillas, nachos, other specialty items, and a variety of "value menu" items. Taco Bell serves more than 2 billion customers each year in 6,407 restaurants, more than 80 percent of which are owned and operated by independent franchisees and licensees.

Texas Roadhouse is an American chain restaurant that specializes in steaks and promotes a Western theme. Texas Roadhouse Corporation is headquartered in Louisville, Kentucky. The chain operates about 450 locations in 49 U.S. states, and in Saudi Arabia, Kuwait, United Arab Emirates, and Taiwan. It is known for its free buckets of peanuts at each table along with free yeast rolls.

Tilted Kilt Pub and Eatery is a Celtic themed sports bar and franchise restaurant chain in the United States and Canada that employs scantily-clad female servers in short kilts. The staff dresses in thematic attire; the men wear kilts and the women wear "mini-kilts" and plaid bras.

Tim Hortons Inc. is a multinational fast food restaurant based in Canada, known for its coffee and doughnuts. It is also Canada's largest quick service restaurant chain; as of September 30, 2016, it had a total of 4,492 restaurants in nine countries.

Waffle House, Inc., is a restaurant chain with more than 2,100 locations in 25 states in the United States. Most of the locations are in the South, where the chain remains as a regional cultural icon. Waffle House is headquartered in an unincorporated part of Gwinnett County, Georgia, near Norcross.

Wendy's is an American international fast food restaurant chain founded by Dave Thomas on November 15, 1969, in Columbus, Ohio, United States. The company moved its headquarters to Dublin, Ohio, on January 29, 2006. As of 2016, Wendy's was the world's third largest hamburger fast food chain with 6,503 locations, following Burger King's 15,243 locations and McDonald's' 36,615 locations. On April 24, 2008, the company announced a merger with Triarc Companies Inc., a publicly traded company and the parent company of Arby's. Despite the new ownership, Wendy's headquarters remained in Dublin. Previously, Wendy's had rejected more than two buyout offers from Triarc. Following the merger, Triarc became known as Wendy's/Arby's Group, and later as The Wendy's Company.

WingStreet is a restaurant chain specializing in chicken. It is owned by Yum! Brands, which also owns its sister franchise Pizza Hut. As of September 2008, there were close to 1,600 locations in the U.S., Canada, and Australia. They are almost always co-located with Pizza Hut.

Yum! Brands, Inc., or Yum! and formerly Tricon Global Restaurants, Inc., is an American fast food company. A Fortune 500 corporation, Yum operates the licensed brands Taco Bell, KFC, Pizza Hut, and WingStreetworldwide. Prior to 2011, Yum! also owned Long John Silver's and A&W Restaurants.

Based in Louisville, Kentucky, it is one of the world's largest fast food restaurant companies in terms of system units—with 42,692 restaurants (including 8,927 that are company-owned, 796 that are unconsolidated affiliates, 30,930 that are franchised, and 2,039 that are licensed) around the world in over 130 countries. In 2015, Yum!'s global sales totaled US$13.105 billion.