Dec 9, 2021
Starbucks to get its first unionised US store since 1980s
Staff at one Starbucks coffee shop in New York state have voted to establish the first labour union at one of the chain's own stores since the 1980s. Starbucks had pulled out all the stops to persuade staff to vote against unionising, including flying in top executives. According to Workers United, the union to which the new Starbucks branch will be affiliated, the Buffalo stores were flooded with out-of-town Starbucks managers to try to discourage discussion of the issue among staff. "We've always been one Starbucks, we're always going to be one Starbucks," Rossann Williams, president of Starbucks North America, said just before the count began. Starbucks, which describes its staff as "Partners", offers better pay and conditions than many service sector outlets, including healthcare benefits, equity in the form of stock, paid parental leave and free online college tuition.
Make a complaint about Starbucks by viewing their customer service contacts.