Apr 17, 2018
Starbucks to shut more than 8,000 cafes for race training
Coffee chain Starbucks is to close more than 8,000 company-owned branches in the US for an afternoon next month to carry out "Racial-bias" training. The move comes after the firm had to to apologise over last week's arrest of two black men who were waiting for a friend in a Starbucks in Philadelphia. "While this is not limited to Starbucks, we're committed to being a part of the solution. Closing our stores for racial bias training is just one step in a journey that requires dedication from every level of our company and partnerships in our local communities," he said. All Starbucks company-owned branches and corporate offices will be closed in the afternoon of Tuesday, 29 May. Nearly 175,000 staff will receive the training, as will all future recruits. The training will "Address implicit bias, promote conscious inclusion, prevent discrimination and ensure everyone inside a Starbucks store feels safe and welcome", the company said in a statement.
Make a complaint about Starbucks by viewing their customer service contacts.