May 19, 2017
US Starbucks burns victim awarded $100,000
A US woman has been awarded more than $100,000 after being severely scalded by a cup of Starbucks coffee. Joanne Mogavero, from Florida, suffered first and second degree burns when the lid popped off a cup of coffee at a Starbucks in 2014, a jury was told. Her lawyers had argued that Starbucks should warn its customers that lids could pop off. The jury awarded Ms Mogavero $85,000 for pain and suffering and more than $15,000 to cover medical bills. In a statement, Ms Mogavero's legal team said a Starbucks representative had testified during the court hearing in Duval County, Florida, that the company gets 80 complaints a month about problems with lids popping off or leaking.
Make a complaint about Starbucks by viewing their customer service contacts.