Spectrum Internet is a US Internet service provider (ISP) which provides cable Internet service over DOCSIS-compatible modems. A division of Charter Communications (which acquired Time Warner Cable in May 2016), it also contracts its service to other cable providers, often in competition with ISPs owned by local telephone companies. This service was formerly known as Time Warner Cable Internet and, before that, Road Runner High Speed Online.
Engineers not fixing issues
Poor customer service
Slow internet speeds
How to complain about Spectrum
Call the customer service number or headquarters number below.
Spectrum complaints contacts
Email Kathleen Mayo (Executive Vice President of Customer Service) on firstname.lastname@example.org
Call Customer Services on (855) 757-7328
Visit Customer Support
Call Charter Communications Customer Care on 888-438-2427
Call Charter Communications Headquarters on 314-965-0555
Tweet Spectrum Customer Care
Use this comments section to discuss problems you have had with Spectrum, or how they have handled your complaints. Initial complaints should be directed to Spectrum directly. You can find contact details for Spectrum above.
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