Spectrum Internet is a US Internet service provider (ISP) which provides cable Internet service over DOCSIS-compatible modems. A division of Charter Communications (which acquired Time Warner Cable in May 2016), it also contracts its service to other cable providers, often in competition with ISPs owned by local telephone companies. This service was formerly known as Time Warner Cable Internet and, before that, Road Runner High Speed Online.

 Common complaints

Engineers not fixing issues

Poor customer service

Slow internet speeds

Overpriced service

 How to complain about Spectrum

Call the customer service number or headquarters number below.

 Spectrum complaints contacts

 Related Companies


Use this comments section to discuss problems you have had with Spectrum, or how they have handled your complaints. Initial complaints should be directed to Spectrum directly. You can find contact details for Spectrum above.

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