Airbnb is a peer-to-peer online marketplace and homestay network that enables people to list or rent short-term lodging in residential properties, with the cost of such accommodation set by the property owner. The company receives percentage service fees from both guests and hosts in conjunction with every booking. It has over 2,000,000 listings in 34,000 cities and 191 countries. Airbnb was founded in August 2008, is headquartered in San Francisco, California, and is privately owned and operated.

 Airbnb complaints contacts


Use this comments section to discuss problems you have had with Airbnb, or how they have handled your complaints. Initial complaints should be directed to Airbnb directly. You can find contact details for Airbnb above.

Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Airbnb as these comments will not be approved.

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