Apr 25, 2023

Facebook work filtering posts 'cost me my humanity'

Behind the scenes on Facebook, thousands of moderators protect users from graphic content by filtering out posts that break its rules. On his first day of work screening posts, South African Trevin Brownie watched a man take his own life. In the course of his work, Mr Brownie would see the worst of humanity - from child abuse to torture and suicide bombings. Mr Brownie sees those who work in moderation as a front line of defence protecting users, especially during the pandemic, when many relied on the internet. Last month Sama laid off 260 moderators, including Mr Brownie, as it concentrated on work annotating videos to help train artificial intelligence computer vision systems.

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