Mar 5, 2023

Twitter can’t protect you from trolls any more, insiders say

Twitter insiders have told the BBC that the company is no longer able to protect users from trolling, state-co-ordinated disinformation and child sexual exploitation, following lay-offs and changes under owner Elon Musk. Exclusive academic data plus testimony from Twitter users backs up their allegations, suggesting hate is thriving under Mr Musk's leadership, with trolls emboldened, harassment intensifying and a spike in accounts following misogynistic and abusive profiles. A team from the International Center for Journalists and the University of Sheffield have been tracking the hate I receive, and their data revealed the abuse targeted at me on Twitter had more than tripled since Mr Musk took over, compared with the same period in the year before. Her Twitter following was smaller before the takeover, but when I looked into accounts targeting her with hate this time around, I noticed the trolls' profiles had become more active since the takeover, suggesting they'd been suspended previously and recently reinstated. Twitter says it removed 400,000 accounts in one month alone to help "Make Twitter safer".

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