Nov 12, 2018
Amazon asked to share Echo data in US murder case
A judge in the US has asked Amazon to hand over audio recordings from an Amazon Echo which was in a house where two women died. Amazon said it would not hand over any data about the device without a legally-binding instruction. Last year the tech giant did agree to hand over data from an Echo that may have been operating at the time of a murder in Arkansas - but only after the defendant consented. The Amazon Echo is activated by a wake-up word - generally the name Alexa - but fragments of audio are recorded as it awaits a command. The data is only sent back to Amazon if the trigger word is uttered.
Make a complaint about Amazon by viewing their customer service contacts.