Alibaba

Alibaba Group Holding Limited is a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services via web portals. It also provides electronic payment services, a shopping search engine and data-centric cloud computing services. The group began in 1999 when Jack Ma founded the website Alibaba.com, a business-to-business portal to connect Chinese manufacturers with overseas buyers. In 2012, two of Alibaba's portals handled 1.1 trillion yuan in sales. Suppliers from other countries are supported, but the company primarily operates in the People's Republic of China. At closing time on the date of its initial public offering, 19 September 2014, Alibaba's market value was US$231 billion. However, the stock has traded down and market cap was about $212 billion at the end of December 2015.

 Alibaba complaints contacts

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Use this comments section to discuss problems you have had with Alibaba, or how they have handled your complaints. Initial complaints should be directed to Alibaba directly. You can find contact details for Alibaba above.

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